Success Stories
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Telvista Puts Pedal to the Metal for Car Rental Company
Client: A national car rental company
To remain competitive in a tough industry, travel companies constantly seek to reduce costs. Our client owns and franchises one of the world’s best-known car rental brands, with nearly 1,900 rental locations worldwide. Read More >
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Telvista Increases Value Through Technology
Client: Global convenience store chain
Telvista lowered costs and increased support for one of the largest convenience store chain in the retail industry, which operates nearly 6,000 stores in the United States and Canada and over 25,000 stores in 17 other countries throughout the world. Read More >
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Demographic Survey for Wireless Company
Client: Regional wireless company (MVOC)
A prepaid wireless company sought customer insight at the moment of truth. The solution? Insert an automated demographic survey into the wireless phone activation process. Telvista’s IVR survey solution captures important data that is cost-effective, real-time, and actionable for the client’s marketing and business decisions. Read More >
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Telvista Served Symantec’s Bottom Line
Client: Symantec, a global software company
Symantec, a world leader in Internet security technology with its Norton brand of software products, sought to outsource its customer acquisition and retention programs. They chose Telvista as their outsourcing partner to handle their telephone sales operations. Read More >
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Telvista Successfully Migrates Clarify Customer to Thin Client
Client: Global convenience store chain
Telvista lowered field service costs and increased agent productivity for one of the largest convenience store chains in the retail industry. The Telvista solution included a full CRM migration from Clarify’s Thick Client to the Thin Client. Read More >
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Telvista Keeps the Money Flowing
Client: Global wire transfer company
A global leader in money transfer and message services, with a history of pioneering service. The solution: improve cost structure and customer care quality at the same time. Read More >
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Major Internet Provider Speeds Up DSL Service
Client: Global internet provider
In the highly competitive Internet market space, every advantage counts. Technical support from Telvista takes proactive steps to resolve customer issues faster than ever, with consistently high-quality results. Read More >
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Customer Satisfaction Survey for Banking Institution
Client: Regional full-service bank
Our client is one of the largest banks headquartered on the east coast. They specialize in commercial banking, mortgage lending, home equity lending, and asset management services. Read More >
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Telvista Provides Picture Perfect Customer Support
Client: National provider of photography services
Telvista supports a leading provider of digital photo products, including photo restorations and photo gifts, for America’s largest retailers. Read More >