Contact Center Solutions

Boost Customer Experience (CX), lead generation, technical support, and more

See Full-Range Contact Center Services

Omnichannel Transformation

Creating consistent experiences for all customer channels

See High-Performing Omnichannel Solutions

Sales

Proven capabilities in B2B and B2C sales

See Complete Suite of Sales Solutions

The Strategic Business Partner You Need

We are Telvista, the last process and managed solutions partner you will ever need! Telvista is a growth-focused and performance-oriented process solutions provider with a client portfolio that ranges from e-retail to Government. But more than that, Telvista is exactly the kind of strategic partner your business needs in your corner! We don’t just offer people, process, and technology solutions, we remain deeply invested in the success and growth of your business at every step of the way.

Telvista’s solution approach derives its own growth from yours. Your continued success is our continued success. With an experienced workforce, scalability, and access to next-gen technology, Telvista collaborates across all verticals to deliver results which exceed client expectations, instead of just meeting them.

Why Telvista?

The short answer? We just do it better! As a strategic solutions provider, Telvista has over 25 years of experience across multiple industries and clients. In the process, we have gathered and refined best practices for every customer experience and can share that experience with your company. But it doesn’t stop there. Telvista does not believe in one-off successes. Our approach centers on not just delivering results but improving on them consistently and sustainably.
The real advantage lies in the cornerstones that drive the Telvista philosophy and competitive advantage:

Diverse workforce with decades of industry experience
Deep familiarity and experience with industry processes and best practices
Easy access and multiple options to next-gen technology
Flexible and customizable solutions that are scalable to your needs
Analytics and data-backed decisions to drive results and growth
A broad range of solutions which spans significant business verticals

Solutions

Contact Center

Create memorable customer experiences, deliver higher satisfaction rates, and enhance the success at each customer touchpoint.

Omnichannel

No matter where your customers interact with your brand, offer a consistent and seamless experience across any and all business channels.

Sales

Build a fully functional sales engine with inbound and outbound sales services. Connect with your customers in meaningful ways and close more deals.

Benefits

Global Presence

Our global footprint spans the USA, Mexico, South Africa, and India giving us access to a wealth of resources.

Multilingual Staff

We bridge gaps in communication and support with a diverse workforce of highly skilled staff with multilingual proficiencies.

Client-First Approach

We place customers at the core of everything we do to deliver pleasant brand experiences.

Globally Recognized and Awarded

Quality awards and certifications that demonstrate our commitment to exceeding expectations & creating outstanding customer experiences.

Cross-Industry Experience

We bring a breadth of industry experience to improve your operational outcomes and deliver invaluable customer experiences.

Omni-Channel Customer Support

We deliver support to all communication from a single platform to ensure fast and consistent customer interaction.

Continually refine how your business engages with customers

Get tailored customer care solutions that promote process efficiencies

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The Team Behind the Screen

With more than two decades of experience in business outsourcing and the contact center industry, Telvista has the right talent pool of resources to deliver a full suite of customer experience solutions. Our engagement experts don’t just have the knowledge and expertise but also cultural affinity and language proficiency to provide seamless experiences and stellar outcomes.

We are backed by a team of experts with deep experience in process excellence, IT solutions, and business outsourcing. Our people-centric approach combined with innovative solutions has enabled our clients to enhance customer satisfaction, build stronger brands, boost conversion rates, maximize their ROI and expand their market share.

Featured Case Studies

Explore our stories of empowerment to see how Telvista helped other businesses enhance customer experience, drive success, and achieve the desired goals.